Privacy Policy

ModelOp, Inc. (“ModelOp”, “we”, or “us”) respects and values your privacy.
In this Privacy Policy, we describe how we handle, collect, process, use, disclose and secure your personal information when you visit our website or use our applications, Product or services (collectively, the “Services”). By accessing and using our Services, you acknowledge that you have read and understood the content of this Privacy Policy. Accordingly, if you do not agree to the terms of this Privacy Policy, do not use the Services.

Our Privacy Policy is provided to inform you of:

the type of personal data we collect from you and process,
how we collect and process your personal data,
why we collect and process your personal data,
how and why we share your personal data, and
what rights you have concerning your personal data we have collected.

We Collect and Process your Personal Data

ModelOp collects and processes your personal data to help us provide you the product and services you request. We use your contact information to provide product support services you may require, to deliver necessary product updates and patches, and administer user accounts. We may also need to process your personal data for billing purposes or to simply implement, finalize, or enforce a services or product agreement with you.

What Information We Collect

We collect the following categories of personal information:

Identifiers, such as a real name, unique personal identifier, online identifier, IP address, email address, or account name
Personal information such as a name, telephone number or email address
Internet or other similar network activity, such as browsing history or information on a user’s interaction with our website
Commercial information, such as account records, and billing information
Professional or employment-related information, such as when you apply to jobs on our website or from third parties that provide employment data to us
Inferences drawn from other personal information, such as profile information reflecting a person’s preferences

We may also collect the following information, which does not constitute personal information, that we use under this Privacy Policy:

Publicly available information from government records.
Deidentified or aggregated personal information.
Certain other information that is already regulated by other laws or regulations.

We will not collect additional categories of personal information (including sensitive personal information) or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

We do not collect protected classifications characteristics under applicable privacy laws, such as biometric information, sensory data, or non-public education information.

How We Collect Your Information

We may collect personal information directly from you when you provide it to us, visit or use our Services or contact us through our email at privacy@ModelOp.com.

We may also collect personal information automatically when you use our Services through cookies, pixels and similar tracking technologies such as your log data, browser type, device information, and Internet Protocol address.

We may also obtain personal information about you through from publicly available sources, external databases or third-party providers and integrations (“Third Party Provided Data”).

How We Use Your Information

We use your personal information for the following purposes to:

Provide and support our Services: Delivering the Services and improving our offerings.
Communicate with you: Providing updates, support, and important notices.
Improve our Services: Analyzing usage data to enhance functionality and user experience.
Security: Implementing measures designed to ensure our Services are secure.
Marketing and Promotional: Contacting you about our Services or other information we think may interest you and we may use your email address to send you newsletters.

Data Disclosures

We may disclose your personal information to:

Service Providers: We may disclose your personal information with our service providers who will only access your personal information as necessary to deliver and support our Services.
Business Transfers: If we are going to be, or are, acquired by or merged with another company, if substantially all of our assets or stock are going to be or are transferred to another company, or as part of a bankruptcy proceeding, we may transfer the personal information we have collected from you to the other company or as part of that proceeding.
Legal: Pursuant to regulatory or legal requirements, safety, rights of others, and to enforce our rights or our terms or agreements and Privacy Policy, we may disclose personal information to governmental regulatory authorities as required by law, including for legal, tax or accounting purposes, in response to their requests for such information or to assist in investigations.

Lawful Basis for Processing

We will only process your personal information if we have a lawful basis for processing. Where your prior consent is required, we will obtain and rely on your consent in relation to the processing concerned. We may process your personal information where processing is necessary for compliance with legal obligations, contractual necessity or for legitime interests pursued by ModelOp.

Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage patterns, and support our marketing efforts. These may include session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for future sessions). We use the following categories of cookies:

Strictly necessary cookies – for core functionality
Analytical cookies – e.g., Google Analytics, Microsoft Clarity, etc. to measure usage
Functionality cookies – to remember your preferences
Advertising cookies – to personalize content and ads

You may opt out of non-essential cookies via your browser settings or by using a cookie consent banner where available.‍

Marketing

We may use your email to send you marketing and promotional emails. You can opt-out of this at any time by clicking the “unsubscribe” link at the end of all our marketing and promotional update communications to you to remove yourself from the mailing list or you can contact us at info@ModelOp.com.

Social Media Plugins

We use social media plug-ins (e.g., LinkedIn, X, YouTube, Spotify, etc.). These features may collect your IP address and/or other information as set forth in each social platform’s privacy policy, which page you are visiting our website or using our Services and may set a cookie to enable the feature to function properly. We have a presence on some social media platforms, including LinkedIn, X, YouTube and others. Through our accounts on social media platforms, we may in some instances collect personal information when you interact with our social media accounts or otherwise communicate with us through those accounts. Any information that you post on social media is governed by each social platform’s privacy notices, and any personal information that we collect via our social media accounts will be processed in accordance with this Privacy Policy.

We Do Not Collect Personal Information Of Children

We do not knowingly collect, maintain, or use personal information from children under the age of 18, and no part of our Services is targeted or directed to children. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we may delete such information. We encourage parents and legal guardians to monitor their children’s internet usage and to help enforce our Privacy Policy by instructing their children never to provide personal information on our website and/or our Services without their permission. If you learn that a child under the age of 18 has provided us with personal information in violation of this Privacy Policy, then you may contact us at privacy@ModelOp.com. We will take reasonable steps to delete that information as quickly as possible.

Your Privacy Rights

You may have the right to submit certain requests relating to your personal information as described below based on applicable laws. Please email us at privacy@ModelOp.com to submit data requests.

Right to access and data portability. You can request and receive a copy of the personal information we have collected, used, or otherwise processed and you can confirm what personal information has been collected.
Right to correct inaccuracies. You can request that we correct any inaccurate personal information we may have.
Right to delete. You can request deletion of your personal information.
Right to appeal. At times we may be unable to process requests relating to your personal information, in which case, your request will be denied. If your privacy rights request has previously been denied by us and you believe we denied it in error, you may appeal for reconsideration of your request via emailing privacy@ModelOp.com.

Please note that we may need to authenticate your identity before your request can be processed. For authentication, you may be asked to provide certain personal information that we will match against our records. You may designate an authorized agent to make a request on your behalf; however, you will still need to verify your identity directly with us before your request can be processed.

Non-Discrimination

We will not discriminate against you in a manner prohibited by the applicable laws because you exercise your privacy rights. While you may request to delete your personal information, such deletions may affect our ability to offer the Services to you.

California Shine the Light Law

Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to contact us to request information once a year and free of charge about our disclosure of personal information of a California resident to third parties (if any) for such third parties’ direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar. In order to submit such a request, please contact us at privacy@ModelOp.com.

International Transfers (GDPR)

We are located in the United States, and the personal information that we collect is stored on servers hosted by us or our authorized third-party service providers located in the United States and elsewhere. This means that your personal information will be collected, processed, and stored in the United States or other countries, which may have data protection laws that are different from (and sometimes less protective than) the laws of your country or region, such as the EU’s General Data Protection Regulation and the UK General Data Protection Regulation (“GDPR”).

By sending us personal information, you agree and consent to the processing of your personal information in the United States, which may not offer an equivalent level of protection to that required in other countries (particularly the European Union and the UK), and to the processing of that information by us on servers located in the United States, as described in this Privacy Policy.

We have implemented safeguards we believe are designed to ensure that the personal information we process remains protected in accordance with this Privacy Policy, including when processed internationally or by our third-party service providers and partners. The safeguards we may take in our discretion include, for instance, entering into specific agreements in connection with any onward transfers of personal information. We may implement other mechanisms and take similar appropriate safeguards with our third-party service providers and partners. Further details can be provided upon request.

EU and UK Data Subject Rights

European Union and UK data subjects may have certain rights under the GDPR:

Right to be Informed

You may have a right to be informed about what personal information we collect from you and how it is used, as well as our purposes for processing your personal information, how long we retain your data, and who we share it with. This Privacy Policy lays out that information in general; please contact us for details specific to you.

Right of Access

You may have the right to know what data has been collected about you and how such data has been processed. If you would like to know exactly what information we have collected about you and how it has been used, please contact us.

Right of Rectification

You may have a right to correct any incorrect or incomplete information we have about you. To request a correction, please contact us.

Right to Erasure

In certain circumstances, you may have the right to request that we delete your Personal Information.

Right to Restrict Processing

In certain circumstances, you may have the right to restrict the processing of your Personal Information.

Right to Data Portability

If our lawful basis for processing your data is consent or performance of a contract, you may have the right to receive personal information we have collected from you in an accessible format. You may also have the right to have the personal information we have collected from you transferred to another controller.

Right to Object

You may have the right to object to the processing of your personal information for direct marketing purposes.

Rights Related to Automated Decision-Making Including Profiling

You may have the right to not be subject to a decision based solely on an automated process (no human involvement) which produces legal effects or significantly affects you in a similar way. We will not make these types of decisions by solely automated processes. If you believe that an automated decision-making process was applied to you, please contact us.

An individual who seeks to exercise any of these rights with respect to their personal information in the Product will be directed to the appropriate enterprise customer to address the request.

Security and Data Retention

We take reasonable steps, including physical, technical and organizational measures, designed to protect your personal information from unauthorized access and against unlawful processing, accidental loss, destruction and damage. Unfortunately, the transmission of information via the internet is not completely secure. We cannot guarantee the security of your personal information submitted to us.

We store all personal information for as long as necessary to fulfill the purposes set out in this Privacy Policy, or for as long as we are required to do so by law or in order to comply with legal or regulatory obligations.

Updates

We reserve the right to update this Privacy Policy from time to time. If we make changes, we will revise the date at the top of the Privacy Policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you access our Services or otherwise interact with us to stay informed about our information practices and the ways you can help protect your privacy.

Contact Us

For any questions or concerns regarding this Privacy Policy, please contact privacy@ModelOp.com.

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227 W Monroe St Suite 2100, Chicago, IL 60606

info@modelop.com