ITOps

ITOps ((Information Technology Operations)) refers to the team or function responsible for maintaining the core infrastructure and related services that support the operation of AI models in enterprise applications. In the context of ModelOps, ITOps ensures models run securely, reliably, and at scale across environments—whether on-premises, in the cloud, or in hybrid setups. Their key responsibilities include providing 24/7 infrastructure availability, monitoring model performance, supporting infrastructure evolution, and enabling automated deployment, testing, and monitoring workflows. ITOps plays a critical role in ensuring that AI models are production-ready, compliant, and continuously performant.